Role overview:
Digital transformation enables organisations to leverage technologies across all aspects of the business to shift the roles of employees to higher value tasks by creating scalable processes that are centred around delivering a better Client experience. Digital Transformation aims to drive closer collaboration between developers and operations to help create an environment of continuous improvement and achieve higher levels of productivity.
The Digital Transformation team works closely with all departments across the business to optimise and automate key business processes to enable company scale. With a deep business understanding together with a deep technical knowledge of our company's supporting technologies, the Digital Transformation team
is responsible for the design of automated rules engines and optimised workflows across the business.

Digital Transformation Specialists are responsible for understanding the business department’s needs, and effectively communicating these requirements to software developers across various technologies for fast and efficient development and release. Digital Transformation Specialists prioritise and manage the constant
development of new features and products in our system, to ensure high impact changes are made quickly in an Agile-inspired software development environment.
The Digital Transformation Specialist also manages user acceptance testing to ensure high quality development within the system and to ensure no issues have arisen. Training on new features and systems
is also managed by the team to ensure operations and Clients are always up to date with the latest implementations. Trouble shooting and root cause analysis of issues present in the system are sometimes performed to determine reproduction steps which will assist developers in the debugging process.

Skill set and desired competences:
• Accurate and fast decision-making
• Complex problem-solving skills
• Critical thinking
• Analytical skills
• Attention to detail
• Good organizational skills
• Excellent time management
• Strong leadership capabilities
• Stakeholder engagement
• Ability to prioritise

Qualifications and experience:

CA, B.Eng., B.Sc. in Engineering or similar, B. Comm. (Hons) or any other related degree
• Work experience advantageous
• Excellent academic record